Reede Consulting Limited is recruiting to fill the position of:
Job Title: Call Center Agent (50 Positions)
Location: Madogo, Lagos State
Sex: Male/Female
What We Need:
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Candidates should be able to speak at least Igbo, Yoruba, Hausa, and English fluently
Skills/Qualifications:
Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking.
Requirement
Experience: 1-2 Years
Qualification: SSCE or a Degree in any discipline
Remuneration
Salary: 25,000.00-35,000.00
Application Closing Date
25th September 2014
Interview
Interested Candidates should come with their updated CV and Credentials to:
Reede Consulting Limited
1, Fawole Lane near FIDSON
off Ikorodu Road.Obanikoro Lagos State.
Office No.: +234 8188706210, +234 8021395738
Interview Date: Friday 26th September 2014
Interview Time: 8:30am
Dress code: Business formal
PRINT THIS ADVERT AND COME ALONG WITH IT IN THE DAY OF THE INTERVIEW.
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