Key Account Manager (Abuja) at Adexen Recruitment Agency

Adexen recruits around the world and mainly in Africa. Here are the positions that we offer in Nigeria:

Adexen has been mandated to recruit a Key Account Manager by one of its clients in the manufacturing sector for their operations in Nigeria. The position is based in Abuja.

Our client is a multinational manufacturing company with branches in Nigeria.

The Key Account Manager will be responsible for developing long-term relationships with a portfolio of assigned key Accounts , connecting with key business executives and stakeholders.  He or She will liaise between key accounts and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

The responsibilities of this role includes but not limited to the following:

Operate as the lead point of contact for any and all matters specific to the assigned key accountsBuild and maintain strong, long-lasting key account relationshipsDevelop a trusted advisor relationship with key account stakeholders and executive sponsorsEnsure the timely and successful delivery of the company solutions according to customer needs and objectivesCommunicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholdersForecast and track key account metricsIdentify and grow opportunities within territory and collaborate to ensure growth attainmentAssist with high severity requests or issue escalations as neededGather information to understand the key account’s business needsIdentifying opportunities to capture additional sales at existing key accounts with better prices, greater volume and supplying products and services not currently purchased from the company.Achieve assigned sales volume & margin in designated key accounts.Achieve strategic customer objectivesComplete strategic customer account plansMaintain high customer satisfaction ratingsEnlist the support of sales specialists, logistics, service resources, and other sales and management resources as needed..Work closely with Customer Service to ensure customer satisfaction and problem resolution.Degree in Marketing/Engineering or equivalent5 years of account management or other relevant experienceExperience in delivering client-focused solutions based on customer needsProven ability to manage multiple projects at a time while paying strict attention to detailExcellent listening, negotiation and presentation skillsExcellent verbal and written communications skillsPC proficiencyFluent English and Chinese is mandatory for this position

Attractive Package