Online Store Manager at A reputable retail company

A reputable retail company based in Lekki, Lagos is currently recruiting for the following positions:

Location: Lagos 
Responsibilities 
• Create and implement online shop business plans 
• Manage store’s website and social media accounts 
• Process daily orders and responsible for the sales and profits of the e-store 
• Provide exceptional customer service and resolve customer problems or complaints by determining optimal solutions 
• Work closely with staff to take advantage of joint content, marketing, sales, and promotional opportunities 
• Upload pictures of products on store’s website and social media platforms 
• Publicise products on social media platforms 
• Communicate, execute, and manage e-marketing plans in cooperation with other team members 
• Facilitate search engine optimization 
• Oversee the end to end process of Online store orders to th delivery of stock to the customer 
• Manage speed of service results, controls inventory that is used for service orders, and is responsible for the overall organization and appearance of the service. 
• Ensure all orders are properly documented and released for pick-up 
Skills 
• Excellent communication skills and proficiency in English 
• Good knowledge of standard Microsoft Office programs 
• Strong organizational skills and attention to details 
• Strong experience in store operation management and customer service 
• Demonstrated understanding of online marketing 
Experience and qualifications 
• 2-3 years of experience 
• Minimum of HND/BS.c in a relevant course of study 
• Experience in Graphic Design, Adobe and Photoshop is an advantage

Interested and qualified candidates should send their CVs to: thepeoplehut@gmail.com with the Job title as subject of mail. Please note that only shortlisted candidates will be contacted

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