Adexen Recruitment Agency is mandated by one of the leading multinational company engaged in the sales
of manufactured goods, especially automobiles and pharmaceutical products to recruit an executive assistant for its operations in Lagos, Nigeria
Company
Our client is a leading multinational company engaged in the sale of manufactured goods, especially automobiles and pharmaceutical products.
Executive Assistant
Job description
- Manage day-to-day operational and administrative duties to support the MD Manage hectic calendar and meeting schedules, using prioritization skills and a high level of interpersonal refinement
- Plan and optimize all travel plans for the MD
- Draft memos, letters, e-mails, documents and other responses as directed by the MD
- Creates and Publishes presentations by gathering information; preparing and editing articles, and content.
- Completes project and special assignments by establishing objectives; determining priorities; managing time; gaining cooperation of others; monitoring progress; problem-solving; making adjustments to plans.
- Attend meetings, take notes, transcribe notes, derive action plans and follow up with all attendees to reinforce the meeting purpose, outcome and expected responses/actions
- Serve as a primary point of contact (POC) for the administrative needs of the MD
- Review and process expense reports and invoices
- Maintain professional knowledge base and seek opportunities to enhance skills and abilities; seek new areas of responsibility and perform new tasks; recommend process improvements
- Handle all duties with a high degree of integrity, professionalism and confidentiality
- Demonstrate commitment to providing customer-focused quality service
- Perform other duties as assigned by the MD
Requirements
- BSc or BA degree in a relevant social sciences discipline
- Minimum of at least 5 years of experience supporting a MD, CEO or Executive Management
- Possess outstanding administrative and organisational skills
- Must be customer-focused, flexible, and forward thinking.
- Strong attention to detail and accuracy are Paramount for this role.
- Must be extremely proficient in MS Word and other MS Office Suite applications.
- Able to plan, prioritise, and organise a heavy workload, adjust to changing priorities.
- Able to exercise discretion and keep strictest levels of confidentiality.
- Must have excellent oral and written communication skills
Parts Manager
Job description
- Monitor and maintain margins and profitability of all parts sold through the retail and workshop counters.
- Ensure the efficient day-to-day operations of the Parts Department
- Prepare and carry out regular stock taking as requested by management and company policy.
- Prepare and submit monthly stock orders, Urgent or Vehicle Off the Road (VOR) orders to the manufacturers ensuring tracking, monitoring and notification procedures are in place at all times.
- Propose, implement and monitor parts ordering procedures for retail customers, workshop and Vehicle Off the Road (VOR) orders.
- Ensure the correct and efficient use of all communication equipment and manufactures information by all parts department staff.
- Ensure all Parts Department Staff behave in a professional manner and communicate effectively and efficiently with customers and workshop staff.
- Ensure that all parts related literature and information is accurate and distributed to parts department staff.
- Complete and submit reports and analysis to management, manufactures and suppliers in an accurate and timeouts manner.
- Recommend improvements in facilities, equipment and procedures within the parts department.
- Utilises the available accounting and stock systems to monitor and control all stocks and sales transactions.
- To handle customer parts queries and complaints with the resources within the Parts Department in a timely and efficient manner.
- To propose and implement marketing strategy in conjunction with the Service Managers and Aftersales Manager to increase parts sales
- To regularly meet with the Service Manager and Aftersales Manager to assess and resolve parts related issues.
- Supervise and monitor locally purchased goods and services ensuring that price and quality are in accordance with company policy and standards.
- Analyse redundant and obsolete stock and calculate stock provisions in line with company policy.
- Ensure that all staff within the department adheres to company policies and procedures at all times.
- Ensure that departmental staff are assessed and reviewed periodically
Requirements
- B.Eng degree in any relevant discipline in engineering
- Proficiency in engineering, operations management and change management techniques
- Proficiency in coaching and training
- Minimum of at least 5 years of experience in similar role
- Possess outstanding organisational skills
- Ability to communicate and defend an idea
- Must possess good interpersonal skills.
- Must have good team working skills
Service Manager – Trucks
Job description
- Ensure accurate invoicing, estimating and job costing of all work performed by Service Department.
- To ensure workshop premises, company vehicles, equipment and other assets are controlled and used effectively.
- To ensure all sub-contracted services and materials purchased are controlled and are of a suitable standard and sold at a profit.
- To improve the quality of customer service and retention by adequate communication, improved technical skills and effective management.
- To utilize all personnel and means to ensure that the customer is completely informed at all times about all costs, additional work and work in progress relating to the repairs and service of the customers’ vehicle.
- To ensure all Service Department estimates are submitted to customers as they are required and a record is kept of all estimates supplied to customers.
- To ensure all Service Department Invoices are submitted to customers on collection of all vehicles.
- Ensure all outstanding debts are collected expeditiously. Drawing up, communicating and archiving all internal/ accounting documents.
- Establish training programme in conjunction with the Aftersales Manager and Technical Advisor to regularly update technical staff.
- Establish adequate safety and security procedures to protect customers and company property and company personnel.
- Check all workshop equipment’s are in a safe working condition and suitable condition accuracy for diagnosis. Monitoring equipment maintenance plans/ tooling inventory.
- Administer warranty policy in conjunction with the Warranty officer in the best interests of dealership, manufacturer and customer. Monitor all Department warranty claim submissions and requisite credits and take action as required. Maintaining and achieving all the warranty documents.
- Ensure correct maintenance and safe operation of tools and equipment by all service department staff, service literature and other materials in the Service Department.
- Monitor and control workshop expenses as per management accounts for the service department.
- Participation in developing and deploying Quality procedures
- Participation in developing and deploying staff performance incentives
- Participation in developing and deploying in Service Marketing activities
Requirements
- B.Eng degree in any relevant discipline in engineering
- Minimum of at least 5 years experience in a similar role
- Technical and engineering qualifications with knowledge and experience from Automobile Industry.
- Have some knowledge of the mechanical workings of trucks
- Ability to control clerical work, administration, organisation, systems and financial matters, leadership ability
- Up-to-date knowledge of vehicle legislation, consumer legislation and trade practices.
- Skills, experience and knowledge of modern business methods and financial control.
- Good leadership skills
- Good Interpersonal skills
Service Manager – Cars
Job description
- Ensure accurate invoicing, estimating and job costing of all work performed by Service Department.
- To ensure workshop premises, company vehicles, equipment and other assets are controlled and used effectively.
- To ensure all sub-contracted services and materials purchased are controlled and are of a suitable standard and sold at a profit.
- To improve the quality of customer service and retention by adequate communication, improved technical skills and effective management.
- To utilize all personnel and means to ensure that the customer is completely informed at all times about all costs, additional work and work in progress relating to the repairs and service of the customers’ vehicle.
- To ensure all Service Department estimates are submitted to customers as they are required and a record is kept of all estimates supplied to customers.
- To ensure all Service Department Invoices are submitted to customers on collection of all vehicles.
- Ensure all outstanding debts are collected expeditiously. Drawing up, communicating and archiving all internal/ accounting documents.
- Establish training programme in conjunction with the Aftersales Manager and Technical Advisor to regularly update technical staff.
- Establish adequate safety and security procedures to protect customers and company property and company personnel.
- Check all workshop equipment’s are in a safe working condition and suitable condition accuracy for diagnosis. Monitoring equipment maintenance plans/ tooling inventory.
- Administer warranty policy in conjunction with the Warranty officer in the best interests of dealership, manufacturer and customer. Monitor all Department warranty claim submissions and requisite credits and take action as required. Maintaining and achieving all the warranty documents.
- Ensure correct maintenance and safe operation of tools and equipment by all service department staff, service literature and other materials in the Service Department.
- Monitor and control workshop expenses as per management accounts for the service department.
- Participation in developing and deploying Quality procedures
- Participation in developing and deploying staff performance incentives
- Participation in developing and deploying in Service Marketing activities
Requirements
- B.Eng degree in any relevant discipline in engineering
- Minimum of at least 5 years experience in a similar role
- Technical and engineering qualifications with knowledge and experience from Automobile Industry.
- Have some knowledge of the mechanical workings of trucks
- Ability to control clerical work, administration, organisation, systems and financial matters, leadership ability
- Up-to-date knowledge of vehicle legislation, consumer legislation and trade practices.
- Skills, experience and knowledge of modern business methods and financial control.
- Good leadership skills
- Good Interpersonal skills
Service Manager – Heavy Duty Equipment
Job description
- Ensure accurate invoicing, estimating and job costing of all work performed by Service Department.
- To ensure workshop premises, company vehicles, equipment and other assets are controlled and used effectively.
- To ensure all sub-contracted services and materials purchased are controlled and are of a suitable standard and sold at a profit.
- To improve the quality of customer service and retention by adequate communication, improved technical skills and effective management.
- To utilize all personnel and means to ensure that the customer is completely informed at all times about all costs, additional work and work in progress relating to the repairs and service of the customers’ vehicle.
- To ensure all Service Department estimates are submitted to customers as they are required and a record is kept of all estimates supplied to customers.
- To ensure all Service Department Invoices are submitted to customers on collection of all vehicles.
- Ensure all outstanding debts are collected expeditiously. Drawing up, communicating and archiving all internal/ accounting documents.
- Establish training programme in conjunction with the Aftersales Manager and Technical Advisor to regularly update technical staff.
- Establish adequate safety and security procedures to protect customers and company property and company personnel.
- Check all workshop equipment’s are in a safe working condition and suitable condition accuracy for diagnosis. Monitoring equipment maintenance plans/ tooling inventory.
- Administer warranty policy in conjunction with the Warranty officer in the best interests of dealership, manufacturer and customer. Monitor all Department warranty claim submissions and requisite credits and take action as required. Maintaining and achieving all the warranty documents.
- Ensure correct maintenance and safe operation of tools and equipment by all service department staff, service literature and other materials in the Service Department.
- Monitor and control workshop expenses as per management accounts for the service department.
- Participation in developing and deploying Quality procedures
- Participation in developing and deploying staff performance incentives
- Participation in developing and deploying in Service Marketing activities
Requirements
- B.Eng degree in any relevant discipline in engineering
- Minimum of at least 5 years experience in a similar role
- Technical and engineering qualifications with knowledge and experience from Automobile Industry.
- Have some knowledge of the mechanical workings of trucks
- Ability to control clerical work, administration, organisation, systems and financial matters, leadership ability
- Up-to-date knowledge of vehicle legislation, consumer legislation and trade practices.
- Skills, experience and knowledge of modern business methods and financial control.
- Good leadership skills
- Good Interpersonal skills
Method of Application
Interested and suitably qualified candidates should click here to apply online.
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