Kiote Services Limited is recruiting to fill the position of:
Job Title: Junior Call Centre Agent
Location: Lagos
Status: Full-time
Job Description:
Below are some of the basic job description:
Receive inquiry calls from customers
Identify customer issues and provide possible solutions
Record client information
Give step by step instruction to customers
Requirements
Skills and Competency Requirements are:
Strong use of English language in both verbal and written.
Must have strong computer skills including Microsoft Office
Must be analytical and keen to details.
Ability to talk while encoding data on the computer.
Must be patient and courteous
Able to professionally take constructive criticism
Demonstrates good conflict resolution skills
Works well in a high volume, fast paced environment
Able to work effectively without supervision
Able to sit for up to eight hours
Experience and Qualifications:
University Degree
Entry Level
Application Closing Date
11th September, 2014
How To Apply
Qualified candidates should forward copies of application and CV in MS-WORD format using the job applied for as the subject of the mail to: careers@kioteservices.com
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