Customer Project Manager at Ericsson Nigeria

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

Job Summary

The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.

Responsibilities & Tasks

Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities Drive project execution: track project activities , monitor & handle changes, conflicts & escalations Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events Manage project finance: ensure financial system monitoring Develop the business: participate to contract preparation & to pre-sales meeting Develop the CPM discipline: simplify processes, methods & tools with innovative ideas

Position Qualifications

Core Competences:

Leadership skills Sales & business development skills Negotiation & argumentation skills Project management skills Persuading & Influencing Delivering Results & Meeting Customer Expectations

Minimum Qualifications & Experience Requirements:

Degree – Engineering or equivalent through experienceAt least 5 years Telecoms experienceAt least 3 years GSM/Network Rollout experienceExperience in 2G, 3G, LTE, RNC, BSC, Transmission, IP RANAt least 5 years’ experience as a Project ManagerExperience managing project team of at least 10 resourcesPMP/Prince 2 Certification – Advantageous

*LI-SK3

Primary country and city: Nigeria (NG) || Other/Not Applicable || Lagos-V/Isl || Consulting&SysInt IT; ProdMgt; R&D SalesStratMkt&ComMgt ServEng; SharedServ; Stud&YP Supply&Log

Job Segment: Telecom, Telecommunications, Project Manager, Consulting, Engineer, Technology, Engineering

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