Entry Level Customer Service Representative at PowerHQ

PowerHQ, we are an ecofriendly, tech-savvy solution driven online Retail firm based in Lagos, Nigeria. We offer online sales of Laptop computers, Mobile Phones, Data Plan Sales and power products that solve our real power problems.

Due to our expansion and determination to offer uncompromised quality service to our customers we are looking for motivated young graduates who can join us to continue to create value for the customers, themselves and also the company.

PowerHQ is recruiting to fill the below position:

Entry Level Customer Service Representative

Code: CSR01

Responsibilities:

Will be the first point of contact with customers on the phone.Receive and resolve customer’s complaints.Educate customers about our products and services.Attend to SMS and BBM communications with customers.Be friendly at all times when attending to customers.Work on rotational shift cycles.

Qualification

Desired Qualities:

Good command of English language; spoken and writtenComfortable with touchscreen phones (Android & Windows)Friendly outgoing personalityGood analytical instincts and attention to details.Ability to work in a teamAbility to multitask in a fast paced environment.Lives close to Ikeja, Lagos.

How To Apply
To Apply, Send a one page CV to: careers@powerhq.com.ng
Use your name and the position code as subject of the email.

Note: Only shortlisted candidates will be contacted.

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