We are currently hiring high flying candidates for our Lagos Office. So if you a natural PROBLEM SOLVER, and would love to work in the Quick Service Restaurant Industry then we will love to have you as part of our team in Lagos
List of Positions needed in Lagos.
ASSISTANT GENERAL MANAGER OUTDOOR CATERING
Job Summary
The Assistant General Manager (AGM) reports directly to the Head of Services. He/she is responsible and accountable for all Outdoor Catering activities. The AGM works to ensure that all activities are consistent with and supportive of the Unit’s business plan. The AGM delivers revenues and profits by developing, marketing, financing and providing appealing Outdoor Catering services.
The AGM consistently provides a quality product and customer service experience that delivers total customer satisfaction. Models and creates an environment in which the customer is always right; ensures a positive customer service experience.Hires high quality people who demonstrate and ensure consistent customer satisfaction.Maintains restaurants at the level necessary to meet or exceed the company standards for Quality, Service and Cleanliness.Ensures all employees are trained, motivated and empowered to deliver total customer satisfaction. Evaluates each employee’s ability to maintain high levels of customer satisfaction.Maximizes financial performance and profit.Ensures business and personnel practices are within the law and consistent with policies and procedures.Develops and executes the business plan (key elements include: fiscal responsibilities, manpower planning and local restaurant marketing) for the restaurant. Achieves results by planning, communicating, delegating and following up.Effectively drives sales, profits and initiatives to increase brand loyalty.Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.Attracts patrons by developing and implementing marketing, advertising, public and community relations strategies; evaluating strategies results; identifying and tracking changing demands to maximize sales.Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons
Skills: Strong people oriented leadership skills, Excellent verbal and written communications skills, Sound decision making and problem solving and Ability to lead and develop a high performing team. Cost accounting, Developing budgets, financial planning and strategy, Process improvement, Strategic planning, Customer focus, Managing profitability and Quality Focus.
Education:
Completion of a bachelor's degree at an accredited university in Hospitality , business administration, finance or economics.Completion of a master's degree at an accredited university in related courseRelated professional qualification.Experience:
Five to seven years in management positions (must be restaurant experience, including full service or fast food).
Our employees enjoy being part of a young dynamic organization were their skills are well leveraged. NOW IS THE TIME TO JOIN SEND CVS TO qrshr@yahoo.com
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