Reservation Officers Job at Aero Contractors in Nigeria

Reservation Officers Job at Aero Contractors in Nigeria, April 2014

Company Profile:

Aero Contractors recruitment for Reservation Officers in Nigeria in  Kaduna, Kano, Enugu, Uyo, P/Harcourt, Abuja and Lagos
Are you looking for career advancement in a world class organization? Aero Contractors has a number of vacant positions for the right talent. 
Want to be part of a world-class organization? Here's your opportunity to take your career to new heights. 


Position: Reservation Officer

Reports To: Head, Ticketing Services
Function: Generate revenue from sale of ticket
Location: Kaduna, Kano, Enugu, Uyo, P/Harcourt, Abuja and Lagos

Purpose Statement
Responsible for sales of Aero tickets and assisting passengers with their travel needs by providing frontline excellent customer service in order to generate revenue and ensure customer satisfaction.

Working pattern: Shift work.

Educational Qualification 

A good university degree/HND in any of the Social Sciences or Business Management Disciplines.

Functional skills 

Knowledge of basic airline fares and ticketingKnowledge of cash handling and credit card transactionDetail oriented and accurateAbility to perform basic mathematicsAbility to work under minimal supervisionExcellent Customer service skillsExcellent oral and written communication skillsAbility to handle stressful situations

Experience 

1- 3 yrs experience in Ticketing, Sales or Customer Service

Working relationships 

Internal : Other staffExternal: Passengers.

Key Accountability 

Sell and issue Aero ticketsConfirm and modify flight bookingsRespond to customers inquiries and provide information on flight schedules and procedures.Determine space availability on travel dates requested by customers and assign/sell such when availablePrepare, locate records and information for customersOffer fare quotes to all Aero customers to provide the best applicable fares and generate sales.Reconciliation of daily sales reports with the Finance departmentPromote all Aero products to create awareness and generate sales.Keep passenger records and information. 

Method of Applicatio
Should your skills and capabilities match the above job profile, please enter your data into the attached excel sheet and email as an attachment to: careers@acn.aero with the job title as your subject, eg. Reservation Officer – Kaduna

Click here to download the Excel Format

Only shortlisted candidates will be contacted.

Application Deadline 30th April, 2014.

Reservation Officer at Aerocontractors Lagos, Kaduna, Kano, Enugu, Uyo, Port Harcourt, Abuja

Jobs in Nigeria -

Reservation Officer

Generate revenue from sale of ticket

Kaduna, Kano, Enugu, Uyo, P/Harcourt, Abuja and Lagos

Purpose Statement

Responsible for sales of Aero tickets and assisting passengers with their travel needs by providing frontline excellent customer service in order to generate revenue and ensure customer satisfaction.

Key Accountabilities

Sell and issue Aero tickets
Confirm and modify flight bookings
Offer fare quotes to all Aero customers to provide the best applicable fares and generate sales.
Reconciliation of daily sales reports with the Finance department
Promote all Aero products to create awareness and generate sales.
Respond to customers inquiries and provide information on flight schedules and procedures.
Determine space availability on travel dates requested by customers and assign/sell such when available
Prepare, locate records and information for customers
Keep passenger records and information

Educational Qualification

Functional skills

Experience

A good university degree/HND in any of the Social Sciences or Business Management Disciplines.

Knowledge of basic airline fares and ticketing
Knowledge of cash handling and credit card transaction
Excellent Customer service skills
Excellent oral and written communication skills
Ability to handle stressful situations
Detail oriented and accurate
Ability to perform basic mathematics
Ability to work under minimal supervision

1- 3yrs experience in Ticketing, Sales or Customer Service

Working pattern

Working relationships

Shift work.

Internal : Other staff

External: Passengers.

Method of Application

Should your skills and capabilities match the above job profile, please enter your data into the attached excel sheet and email as an attachment to careers@acn.aero with the job title as your subject, eg. Reservation Officer – Kaduna

Attachment here: Resrv data

Other important information

Only shortlisted candidates will be contacted.

Take down date 30th April, 2014.

Job Categories: Aviation Jobs in Nigeria. Job Types: Full-Time.

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Ticketing and Reservation Officer at Travelicon Nigeria Limited

Travelicon Nigeria Limited, a Travel management firm in Ikeja, Lagos seeks the services of a qualified candidates for the position of Ticketing and reservation officer.

Job Title: Ticketing and Reservation Officer

Location: Lagos

Responsibilities Monitor clients travel request both online and over the phone to ensure that tickets are issued out promptly and without errors. Make flight and hotel reservations and bookings. Follow up on customers about their reservation status before flight departure or hotel check-in date. Prepare daily and weekly sales report.

Qualification and Requirements Should have a minimum qualification of OND Must have at least 2 - 4 years working experience in a Travel Agency or Airline in similar capacity. IATA certificate and experience on Fares and Ticketing. Ability to use two GDS (Amadeus ,Sabre and Galileo) Must be adaptable, problem solver and possess the ability to effectively communicate to both clients and new customers. Good knowledge and usage of Microsoft Office and power point. Have the ability to ratiocinate under pressure. Must be a team player. Must be out-of-the-box thinker.Application Closing Date
22nd December, 2013

How to Apply
Interested and qualified candidates should forward their resume and cover letter to: info@travelicon.com.ng

 

Ticketing / Reservation Officer at Findrex Travels and Tours Limited

 We are a leading travel agency with headquarters in Lagos. We currently desire competent, resourceful and highly talented individuals to join our team. We offer opportunities for advancement and competitive remuneration for our staff. We are currently recruiting for the position of Ticketing and Reservation officer for our Abuja branch.

We are currently recruiting for the position of:

Job Title: Ticketing / Reservation Officer

Job Code: FIN003TO
Location: Abuja

Responsibilities Handle bookings /reservations and ticketing Efficiently handle customers and their requests/queries, achieve personal targets and contribute to the overall team revenue, yield and volume targets Re-validation of Customer's PNR in Amadeus and Sabre Comply with the organization's reservation policies and procedures and standards of customer service. Keep self up-to-date on airlines rules, policies and procedures. Handle queries including re-issues and refunds in a timely manner. Be fully informed and stay abreast of all airline rules and regulations, international tariffs, and other industry requirements and accurately applies this information when making reservations or answering internal and external clients questions. Exceeds client expectations while completing complex travel arrangements with air, hotel, and other travel related vendors offering an array of lowest and alternate fares to best meet the needs of the specific customer/traveler. Accurately Price air schedules and provides air quotes and recommendations. Establish strong relationships with clients and agents Produce the daily and monthly sales report in Microsoft Excel and Word.

Requirements
Possess a minimum of OND Have experience on Fares and Ticketing. Ability to use Sabre GDS and Hands on experience on Airline reservation systems like AMADEUS, GALILEO etc. Ability to read, analyze and interpret travel industry information and travel reservation instruction. Must be able to render excellent Customer Service. Be well versed with computer applications. Have excellent interpersonal and communications skills. Be willing to work in shifts Must be able to foresee and Manage Risk. Must be adaptable, problem solver and possess the ability to effectively communicate to both clients and new customers. Have the ability to develop a constructive and collaborative working relationships with customers and building brand loyalty. Must possess time management skills and the ability to work under pressure and deadlines. Must be a team player. Must be out-of-the-box thinker, responsive and focus on the bottom line Candidates should be able to work with little or no supervision.

Education and Experience
Possession of OND,  HND, degree with experience in fares and ticketing.

Application Closing Date
10th October, 2013

How to Apply
Interested candidates should send resume and credential to: career@findrextravelsandtours.com with the job code as subject in one attachment, failure to abide to instruction will result to automatic disqualification. Only those whose applications are being considered will be contacted.