Kiote Services Limited is recruiting to fill the position of:
Junior Call Centre Agent
Status: Full-time
Job Description:
Below are some of the basic job description:
Receive inquiry calls from customersIdentify customer issues and provide possible solutionsRecord client informationGive step by step instruction to customers
Requirements
Skills and Competency Requirements are:
Strong use of English language in both verbal and written.Must have strong computer skills including Microsoft OfficeMust be analytical and keen to details.Ability to talk while encoding data on the computer.Must be patient and courteousAble to professionally take constructive criticismDemonstrates good conflict resolution skillsWorks well in a high volume, fast paced environmentAble to work effectively without supervisionAble to sit for up to eight hours
Experience and Qualifications:
How To Apply
Qualified candidates should forward copies of application and CV in MS-WORD format using the job applied for as the subject of the mail to: careers@kioteservices.com
Note: Shortlisted candidates will be contacted with further information on assessment.
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