JPM Consulting Limited a rare breed of professional, ethically responsible in providing innovation business solutions in arrears, Tax Management, Financial Advisory Services, Consulting, Enterprises Risk Management Services, Human Capital, Development and Training. We are in Nigeria, United Arab Emirate, Dubai and Ghana.
Relationship Management Officer
Job Descriptions
Continuously source for new business opportunities and liability generationIdentify customer needs and proactively seek to provide products/services to meet the identified needsReview applications for customer service and make appropriate recommendationsManage assigned customer portfolio and monitor the quality of existing customer service relationships on a continuous basisAnalyze and screen applications for customer based on the product and service proceduresRegularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levelsPerform other duties as may be assigned by Management or supervisorSkills / Competence Required
Proficiency in MS Office suit- Excel spread sheet, power point etcDeposited liability generationCredit knowledgeAnalyticallyBasic customer service orientationGood communication and interpersonal skillsGood customer service skillsGood problem solving skillsGood documentation and record keepingGood reading and listening skillsGood dress senseEducational Qualification
HND Graduate only (Minimum Lower Credit)NYSC Certificate or exemption letterOther Requirements:
Must reside in LagosExperience in customer relation management the consulting industry will be an added advantageHow to Apply
Interested and suitably qualified applicants should submit their applications to: jpmgroupconsult@gmail.com
Note: the subject of the email should be “RELATIONSHIP MANAGEMENT OFFICERS"
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