KHS Machines Nigeria Ltd, a leading supplier of packaging equipment, after sales service and solutions to manufacturing needs, has at the core of it’s strategy – winning with PEOPLE. KHS Machines Nigeria Ltd sees people as a key asset to achieving its vision of being the First Choice in Packaging and engineering Technology across West Africa.
KHS Machines Nigeria is looking to recruit a Service Engineer – Automation to support it’s growth agenda. See below the expectations and attributes of the role:
BRIEF DESCRIPTION OF ROLE
The position of sales officer is primarily responsible for attracting customers and driving sales for the company. It consists of developing and sustaining relationships with prospective and existing customers, direct the actual sales process and continually improve same as the opportunity arises, coordinating sales distribution by establishing sales territories, quotas, and goals, working with the KHS management team to agree annual targets and budgets.
JOB RESPONSIBILITIES
Direct and co-ordinate all sales activities involving new customers and potential prospectsLiaise with KHS parent company(KHS GmbH) on specifications and requirements per customer to ensure customer satisfactionManage customer request and options to budget and on timeEducate customers on equipment functionality and drive customer acceptability of sameLiaise with KHS management team and other internal stakeholders to ensure expectations are managed and deliverables achievedMonitor customer preferences, maintain and update customer database, analyse market split and report trends to KHS management periodicallyResolve customer complaints issues regarding salesAdapt KHS sales data and documentation to the Global sales standard(ECOS) and work with IT team to ensure sales execution is delivered professionallyDeliver sales proposals to customers in details (price, specifications including drawings and functionality, project plan, training etc.) within stipulated time-framePrepare and deliver technical presentations that explains product or services to customer and prospective customers.Support management decision making process regarding salesQUALIFICATIONS AND REQUIREMENTS
A bachelor’s degree preferably from USA / UK in an engineering disciplineFinancial management and business appreciation skills would be an advantageIndustry experience and professional network (3-5 years).Influencing and Negotiation skills – ability to understand people and sell ideas and to others will be a huge aspect of the business requirements for this roleLanguage skills – sound knowledge of both written and spoken English, German or French.COMPETENCE (in order of importance)
Integrity — Job requires being honest and ethical.Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.Initiative — Job requires a willingness to take on responsibilities and challenges.Computer Literacy – competent in the use of Microsoft tools e.g. MS project, word, Power point, Excel and also engineering drawing tools such as AutoCAD, etc.LINES OF COMMUNICATION
The Sales Officer will report directly to the Managing Director of KHS Machines Nigeria Ltd.
WORKING CONDITIONS
The Sales Officer role is a Full time role. Working time as stipulated in conditions of service however the employee would be expected to work at a capacity required to achieve desired results for the company, and may be expected to travel across the region generally, and overseas in special cases.
REMUNERATION
Renumeration will be attractive and competitive in line industry standard.
