Channel Account Manager at Reede Consulting Limited

IMMEDIATE START
What We Want
Position: Channel Account Manager
Location: Lagos
Sex: Male/Female
Salary: 2 - 2.5 Million (Annually)
Age: 30 - 45 years
Closing date: Monday 24th November 2014
Interview date: Wednesday 26th November 2014
Experience: 3-5 years post-graduation channel sales experience
Qualification: Minimum of a Bachelor’s Degree/ HND in any related discipline. MBA is an added advantage

What We Need
Reede Consulting Limited is recruiting for a premiere provider, Contact Centre Services and Customer Management Solutions in Nigeria. We are looking to recruit a Channel Account Manager to generate qualified leads, develop new resellers, interface with our strategic resellers and ensure accurate and complete information is maintained in ensuring continuous growth of product in the region.
• Manages and grows new reseller relationships and revenue associated with our products.
• Prospects and develops new potential customers (Resellers) via telephone and interpersonal relationship by qualifying and tracking leads, researching and identifying key contacts, placing calls to establish business relationships.
• Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
• Follows-up on web/marketing leads and ensures the organization’s customer base is maintained with current and accurate information regarding all leads, contacts, accounts and prospective customers.
• Participates in marketing program planning, development, execution and measurement to ensure that programs succeed according to plan.
• Interfaces with strategic sales personnel to coordinate sales and marketing activity.
• Takes initiative in getting necessary training and certification on reseller products for internal and external customers.
• Monitors client satisfaction and elevates issues of dissatisfaction for quick resolution.
• Sets own priorities and schedules to meet established goals; meets commitments consistently.
• Establishes productive, professional relationships with key personnel in assigned partner accounts.
• Coordinates the involvement of company’s personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in partner accounts.
• Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
• Sells through partner/reseller organizations to end users in coordination with partner sales resources.
• Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
• Leads solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.
• Ensures partner compliance with partner agreements.
• Drives adoption of company programs among assigned partners.
• Proactively recruits new qualifying partners.
• Carry out other duties as assigned by Management towards growing product business.

Interested applicant should send their CV to managersjobs@reedeconsulting.com
Ref: Channel Account Manager
Reede Consulting Limited.
1 Fawole Lane, near FIDSON
Obanikoro off Ikorodu Road.
Lagos State
Office no. 0818 870 6210

Channel Operations Training Manager at Stanbic IBTC Bank

Job purpose

To deliver professional and quality learning solutions, training and related staff development programmes to all staff of the Channel Operations unit of Stanbic IBTC Bank’s Personal and Business Banking unit. The initiatives implemented are to align with the strategic intent and direction of the overall business and result in improved individual and business performance. To ensure that all programmes implemented result in positive return on investment for the business.

Key responsibilities

Learning Delivery
• Own the process of ensuring that the learning and development needs of the Channel Operations unit staff are proactively identified and met.
• Partner with the Channel Operations unit in ensuring a structured approach to the delivery of identified needs.
• Vendor engagement: Identify suitable training vendors and ensure satisfactory delivery of programmes.
• Own the process of developing Personal Development Plans for all Channel Operations staff.
• Implementation of Personal Development Plans in the most cost effective manner
• Ensure alignment of leaning and development programmes to the Personal and Business Banking (PBB) Unit’s strategy
• Ensure all programmes implemented result in a positive return on investment and impact the bottom line positively by measuring the impact of key learning initiatives  with a view to determining  ROI (Return on training investments)
• Update learning intervention materials in line with policy/procedural/legislative changes.
• Update  existing learning Pathway per role for channel Operations staff
• Render periodic (monthly, quarterly and annual ) L&D activity reports to the business and the line.
• Facilitate learning / training programmes

E Learning
• Deliver an e-learning framework and content for Channel Operations.
• Drive the usage of online learning and alternative learning platforms
• Influence behaviours towards desired change

Administration of Initiatives
• Ensure the tracking of all course attendance via SAP LSO across the business
• Devise monitoring tools and thereafter monitor effectiveness of training and other people development activities.
• Establish monitoring and evaluation of programmes to ensure the right people are developed, their performance improved and that there is a return on investment for the business
• Manage overall Learning and Development budget – keep track of L&D expenditure ensuring reconciliation of L&D accounts
• Management of the Learning & Development centre

Team Work & Managing Relationships
• Establish and leverage relationships with third party training suppliers
• Effective relationship management within the L&D team to ensure achievement of business goals
• Consult with the business functional leadership and HC Business Partners (HC BP) to establish priority needs within Stanbic IBTC annually
• Work closely with the HC team and the business leaders to deliver exceptional business performance through the provision of first class people development initiatives.
• Share best practice with, and provide feedback to, the business leadership on people related issues, climate and local development and initiatives.
• Work with HC and business leadership to identify and implement Leadership development initiatives.
• Build effective relationships, influence and motivate business leaders to ensure their wholehearted commitment to effective application of people development policies and practices e.g. coaching, capability mapping, people plans etc.

Personal Development
• Personal update of information from circulars/GRG
• Lead training in line with new business initiatives – own responsibility
• Certified on “Train the Trainer”.
• Personal accreditation as Master Assessor
• Flawless consulting skills
• Business Acumen

Consult with the line
• Provide advice to business units/Point of Representation (POR’s) regarding learning interventions e.g. content, target audience, availability, delivery channels, description of learning intervention, expected learning outcomes etc.

• Conduct needs analyses/skills audits in the business to ascertain knowledge and skills gaps and the relevance of current core learning interventions e.g. Content, target audience, availability, delivery channels etc.

• Act as change agent

• Establish close working relationships with countries, matrix managers, line manager, HC managers and all other stakeholders in supporting the business plan / strategies.

Key performance measures

• Percentage completion of planned programs
• Completion of and implementation of Personal Development Plans
• Return on Investment on implemented programs
• Effective management of allotted budget / Cost efficiency.
• Alignment of implemented programmes to business strategy

Channel Sales Manager (Travels) at Talent Bureau

Job Title

Channel Sales Manager (Travels)

Job Description

Deliver quarterly and annual sales targetsDevelop and execute a sales strategySpend time with customers to determine their needs and discuss their travel optionsFollow up with prospective customers and return email / voice mailExpand company's client account base with new accounts.

Job Qualifications

University degree in MarketingPrior experience working with customers and providing an exceptional experienceSales experience, including inside sales, outside sales, or retail sales is a plus3 to 5 years work experience in sales or customer serviceSteady work history and the commitment to starting a new careerOutgoing personality with expertise at developing relationships (i.e., a “people person')Basic MS Office knowledge; computer software and internet proficiency

Please note that all applications will be reviewed and ONLY suitable applicants will be contacted.

To apply, create a profile and upload your CV to our database by clicking on this link: http://www.talentbureauonline.com/home2/profile/

or send directly to tega@talentbureauonline.com

We aim to contact all applicants, however if any applicant is not contacted within 2 weeks of the date of submission of application or upload of CV, it means that applicant has not been shortlisted. CVs/applications will be kept in view and applicants will be contacted if any other vacancies they are found suitable for come up.

Channel Manager , Wholesale at MTN Nigeria April 2014

 Join MTN Nigeria if you want to be part of a company that leads the delivery of a bold new digital world to its customers.

At MTN Nigeria, our people are our most critical competitive asset. We employ only the very best and invest in your growth and development.

If you are passionate about working for a brand that believes in the difference that people make and in delivering value to our customers, MTN Nigeria is the place for you.
Please take that bold step and apply for a suitable vacancy.
We’ll be delighted to welcome you to MTN Nigeria … a great place to work!

The following vacancy exists:

• Assist department in conducting demand planning, forecast product performance, develop budgets for the upcoming year and implement plans to achieve the desired targets.
• Drive the integration of channel strategy with overall Sales & Distribution strategy and ensure execution of plans is in alignment with set objectives.
• Review channel operations and performance and carry out analysis to determine number of indirect sales points required to achieve sales target and ensure these are put in place and allocate volume targets per distributor.
• Develop criteria for evaluating potential and existing indirect channel distributors, ensure effective utilization of channel through efficient channel practices and set goals for distributor accordingly.
• Build and maintain good relationship with distributors, dealers and customers by facilitating engagements with them and resolving their issues and queries.
• Attend distributor sales team meetings on a periodic basis to communicate product strategies, upcoming objectives and exchange ideas and share opportunities to promote products.
• Work with other units /departments to assist in with the planning and execution of creative, local events that increase the presence and visibility of all products within the target market.
• Conduct research and trend analysis of market and competition, review channel business performance and monitor and report on channel profitability, dealer performance, sales performance and related market opportunities.
• Identify training requirements of dealers, develop program to address (product) knowledge gap of distributors and monitor distributors and dealers activities to ensure their operations are in alignment with MTN business objectives.
• Monitor and prepare periodic report on channel profitability, distributor /dealer performance and sales performance trend and generate periodic channel assessment reports for channel performance review.• Normal MTNN working conditions
• May be required to work extended hoursExperience:
• 8 years experience in fast moving consumer goods (FMCG / retail), which includes 2years management experience.
• Experience in financial management and profitability of SME.
Training:
• Presentation skills
• Sales techniques
• MTN systems and policies
• MTN systems functionality
• Relationship management
• Business law
• Financial management
• Human resource management
• Business economics

How to Apply
Click  https://careers.mtnonline.com/VacancyDetails.aspx?VacancyID=59