Global Profilers Recruiting For a Multinational FMCG

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Engineering Manager for our client who is a Multinational FMCG

Job Purpose 

The individual will manage the engineering function for both sites in such a manner that efficiency and availability targets are met, maintenance spend is contained within budget and long term facilities plans are aligned with the business strategy.

Responsibilities

Key Outputs of the role

·         Both systems of maintenance are in place and plant and equipment are maintained

·         Safety on plant and machinery

·         Comply with OSH Act in capacity as GMR 2 for site.

            ·         Well controlled electrical bill.

·         A suitable planned maintenance system is in place on the two manufacturing sites

·         Completed capital projects.

·         Engineering stores with the necessary chemicals, lubricants and spares to maintain machines

·         Well managed expenses.

·         Motivated, well trained and informed staff who manufacture products/deliver services according to specifications

Success Measures of the role

            ·         Maintenance standard of plant and machinery conforms to preventative and predictive maintenance principles.

100% Plant availability and equipment meet market and manufacturing requirements/standards.

·         Disabling injury frequency rate (DIFR) below one.

·         Registers is in place iro: Fixed ladders; Welding equipment; Scaffolding; Forklifts; Portable ladders; Silo lift elect/mech; Flame proof equip; Portable equip; Earth leakages; Safety harness; Gas storage; Flammable liquid; Portable equip; Tool list; Machine & equipment survey

·         Power factor correction stations are fully operational at all times, Trained plant operators commission plants correctly, Monthly transformer and switchgear inspections confirms correct use thereof, Monthly cleaning programme

.         A reduction in breakdown maintenance, a confirmation of a well executed planned maintenance system. Maintenance standard of plant and machinery is of a high standard.  Maintenance schedules and logs exist for all equipment and are updated on a daily basis. Problem areas (possible failures) are identified prior to failure.

            ·         Plant complies with the output and capacity standards, Machine efficiency conform to spec.

            ·         Value of store contents are within financial budgetary controls and no extended downtime due to non-availability of               key spares to ensure no loss of manufacturing time. Stock levels are well controlled.

           ·         Expenses are within budgetary limits. Areas of cost saving has been identified and properly managed. Best quality                   spares has been bought at the best negotiated price.

           ·         Successful operation of teamwork principles; involvement in team meetings; spontaneous recommendations by floor               staff re improvement of processes or elimination of problems; low absenteeism; minimum grievances and disciplinary                       violations; production objectives are met per shift; quality/quantity standards are achieved; no work accidents (low DIFR);               commitment to meet deadlines; support/drive implementation of Workplace Improvement programs eg 20 Keys and OIM                 principles; subordinates execute their duties to the satisfaction of their clients – no complaints; Departmental expenses                     within budget; achievement of individual and departmental objectives by year-end.

Main tasks to achieve Output

·         Ensure preventive and predictive maintenance is in place

·         OSH act safety standards are met, eg lock out systems, hot work permits safety committees are in place.

·         Registers  for all relevant activities   are kept and inspected on a monthly   basis in order to ensure   the two manufacturing plants  operates within  the legal boundaries

Utility management:. Monitor and manage  electricity, steam, water and effluent operations and costs

·         All maintenance work is done as per planned maintenance system determining frequency (scheduling) of services and maintenance to be done per individual equipment.

Manage the capital projects for both manufacturing plants which include needs analysis budget preparations, obtaining of quotes, installation to the training and commissioning phase based on an annually updated 5 years plan on projects and major maintenance.

·         Manage Engineering stores

·         Manage and control maintenance expenses. Ensure that maintenance costs arte kept at acceptable levels.

·         Management of staff according to budgetary controls, company policy and sound management principles.

Complex Decisions to be taken

·         Does failure analyses on plant compile information to prevent a re-occurrence of same failures and decide what action to implement in order to prevent re-occurrences

·         Safety decisions based on Oshact requirements as well as recommended modifications to equipment in order to enhance safety in the workplace.

·         Determine whether the plants are legally compliant iro OSH Act requirements and what actions to implement if non-compliance occurs.

·         To analyse with a high degree of accuracy what the causes of variances in utility usage are and then to react appropriately.

·         Decisions based on ensuring that the PMS is effective and if not what actions to implement in order to ensure effective operations of all equipment. Decisions re-implementation of projects are based on all the issues as indicated in tasks to achieve output. Also, will the project be cost effective and will there be specialists to install the equipment and will they also have the expertise to do so? Decisions also based on Level of Capital expenditure and nature of investments.

·         Decisions are based on what essential spares to carry in order to ensure speedy repair of breakdowns of especially bottleneck equipment.  Determine which parts to keep in stock to assure high level of plant availability.

·         When to repair a machine

·         To identify correct calibre staff that need to be trained to operate key and sensitive equipment, eg labelling machines (decide what training to be given to whom and what training consultant to use); do teams conform to specified throughput/quality  standards and what action to take if non-conformances occur; decide on disciplinary sanctions in the event of having to discipline staff for violations; decide  on the performance review route to follow should subordinates not conform to the requirements of their positions; deviations from planned work necessitates critical evaluation of situations in order to initiate applicable rectifying decisions.

Expectation/ Qualities

·         Degree in Mechanical or Electrical Engineering

·         Minimum 5 years experience

Key Skills/ Competencies

·         Great team player

·         Excellent leadership and managerial skills

·         Ability to make solid business decision

·         Be professional, and positive

·         Have integrity, initiative and focus

·         Be able to think, communicate and present information effectively

·         Have good coping skills

·         Ability to motivate self, team or staff

New Job Opportunities at Global Profilers - 5 Openings

We are a recruitment & HR consultancy company, providing a wide range of recruitment and selection services to local and international companies in Africa. Our Team of dedicated consultants offers businesses to get the right and best talent across wide range of sectors and professions.

Africa is experiencing an economic boom in all sectors. It is a dynamic as well as complex & diverse market. Our Specialized approach is backed by deep understanding of all aspects of business and industry in this challenging and growing market whilst retaining our global standards in talent acquisition and HR services.

Job Openings:

Head Customer Service at Global Profilers

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Head Customer Service for our client which is an E-commerce company

Responsibilities

Develop and implement customer service policies and proceduresDefine and communicate customer service standardsReview and assess customer service contractsOversee the achievement and maintenance of agreed customer service levels and standardsDirect the daily operations of the customer service teamPlan, prioritize and delegate work tasks to ensure proper functioning of the departmentEnsure the necessary resources and tools are available for quality customer service deliveryReview customer complaintsTrack customer complaint resolutionHandle complex and escalated customer service issuesMonitor accuracy of reporting and data base informationAnalyze relevant data to determine customer service outputsIdentify and implement strategies to improve quality of service, productivity and profitabilityLiaise with company management to support and implement growth strategiesCo-ordinate and manage customer service projects and initiativesEnsure budget requirements are metEvaluate and performance manage staffIdentify and address staff training and coaching needs

Experience/Qualifications

Relevant Bachelor's DegreeCustomer Service ExperienceSupervisory ExperienceIn-depth knowledge of customer service principles and practicesProficiency in CRM systemsProficiency in MS Office applicationsProduct knowledge

·         Call Centre Experience

Expectations/Skills

·         Interest and enjoyment in working with people

·         Polite and tactful personality

·         Numerical Skills

·         Ability to plan

·         Patient

·         Able to work calmly under pressure

·         IT skills

Facility Construction Project Manager at Global Profilers

Global Profilers is a Recruitment and HR Services firm that specializes in Recruitment in Africa; We are currently looking for a Facilities Construction Project Manager.

Business Unit: Global Facilities

Department: Base Operations

Reports to: Director Global Services

Contract duration: 6 months contract with possibility of extension

Primary Accountability

The individual will ensures that all required facilities will be constructed within budget and on time in Nigeria to support flying from various bases as designated. Implement complex construction projects. Lead, assign, and monitor work for a team or teams of outsourced construction companies, project management, engineers, architects etc. Previous experience in hangar construction or similar facilities is required.

Responsibilities

·         Evaluate solution deployment options while considering cost, time, KPI’s and CHC operational requirements

·         Ensure compliance with established processes and procedures

·         Utilize project management processes and methodologies best practices; mentor Project

            Management as appropriate

·         Ensure projects are delivered safely, on time, within budget, and within scope to meet high quality expectation

·         Develop accurate and detailed estimation and manage project financials in a timely manner as applicable.

·         Assemble, maintain, and motivate a high-performance team

·         Enforce the use of quality methodologies and tools throughout project lifecycle, escalating functional, quality and timeline issues appropriately

·         Minimize the level and scope of change required in all aspects of projects

·         Create an open forum for communication and idea exchange with key stakeholders.

·         Communicate status effectively to all stakeholders using documented standards

·         Direct Construction Management in the successful implementation of construction phasing as applicable

·         Look for synergies and opportunities to leverage across multiple projects

·         Actively seeks cost saving opportunities throughout the life cycle of a project

·         Must be able to juggle multiple priorities and handle work requests with a sense of urgency and be accountable for business function results.

·         Other duties as assigned

Scope

·         Budget Responsibility: Project budgets

Key interface relationships (internal and external):

·         Project Stakeholders

·         Project Managers

·         Team Leaders

·         Indirect Sourcing

Number of employees managed: None

Number of employees indirectly managed: None

Number of third party employees (contractors/outsourced) managed: Varies by project

The role is global/regional/ local: Regional

Breadth of functions under management: Design, construction and delivery of facility projects

Travel: International and domestic travel may be required

Role Requirements

(Critical experience, knowledge, qualifications, skills, and competencies needed to

perform this role - over and above standard AA leadership and personal success factors). Mark each with

E=essential, P=preferred.

· E - Strong analytical skills

· E - Excellent financial skills

· E- Excellent written and oral communication skills

· E- Ability to prioritize and balance simultaneous work projects

· E- Bachelor’s Degree

· E- 10+ years relevant professional work experience

· E- 3+ years of experience in managing teams or projects

· E- Advanced technical and business knowledge in multiple design and construction 

        disciplines/technologies/processes

· P – Prior experience with aviation facility projects

Store Officer at Global Profilers

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Store Officer for our client who is a Multinational FMCG Organization.

Department: Rice Mill

Responsibilities

·         Take responsibility for all aspects of the store's operation.

·         Supervise the issuing clerks to meet operation team’s requirements.

·         Plan and coordinate with operation team / purchase for requirements.

·         Effectively perform multiple tasks.

·         Work well, under pressure and with deadlines.

·         Work with a variety of spares, including equipment spares, lubricants, rice mill spares and farm inputs.

·         Work in an environmentally friendly way, while handling lubricants, chemicals, etc.

·         Plan and monitor spares stock for re-ordering by using ABC analysis / re-ordering level tools.

·         Implement SAP software, bin location, re-order level, scrap disposal, housing keeping, etc. 

·         Bachelor's degree in Business / Procurement / Accounts

·         Minimum 10 years working experience in relevance field

·         Strong leadership, interpersonal skills

·         Good communication skills.

·         Ability to multitask

Sales Manager at Global Profilers

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Sales Manager for our client who is an FMCG Organization.

·         Key responsibility is delivery of top line targets to Mass Market Segment.

·         Fully responsible for deploying, managing & monitoring of all resources on the ground

·         Primary contact with Lagos State distributors and Dealer Representative on all operational & strategic issues.

·         To achieve sales targets by directing, coaching and controlling the activities of the sales team (company & Distributor) to ensure maximum brand exposure and yield from Trade Promotion Budget. 

·         Be the Brand Champion with the company appointed Distributors 

·         Influencing & Motivating distributor teams in achieving Company goals 

·         Plan for direct coverage of retail outlets through the use of Distributor sales team. 

·         Be an effective link between various functions within Company with the Distributor teams 

·         Implement all market activation activities in order to achieve impact at point of purchase

·         New Sales Targets.

·         Minimum 3 years’ experience in a Sales environment. 

·         BSc degree or equivalent degree (Sales & Marketing Preferred)

·         Strong leadership and organizational skills.

·         FMCG (Sanitary Pads or Diaper Experience) Preferred.

·         Strong computer skills. (Microsoft Office)

·         A strong command over oral and written Business English with an ability to understand and communicate clearly

·         Ability to Multi-Task

Key Competencies:

·         Team Commitment: to blend well with all departments and other cross functional teams to understand and facilitate the working needs and add value by facilitating delivery of overall department targets.

·         Objective Analytical Power: to clearly understand specific task requirements and find simplified and efficient solutions to issues and processes 

·         Customer Orientation: high motivation to deliver beyond the job with a strong feeling of ownership and a feeling of being in charge of the job execution

·         Skills Required: Teamwork, Communication, Financial Awareness, Planning and Organization.

Regional Sales Manager - FMCG at Global Profilers

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Regional Sales Manager for our client who is an FMCG Organization

Reports to: General Manager Sales

Job Purpose 

The individual will be responsible for achieving volume/value target of all brands/flavor as per the prescribed criteria, ensuring strict adherence to Credit Policy and timely collection of payments, identifying and developing new customers to maximize width & depth of distribution and be responsible for continuous tracking & monitoring of secondary sales.

Responsibilities

Responsible for perfect execution of all initiatives/promotionsControl over market goods return/BBDCustomer Orientation: Focus on identifying and understanding each customer’s needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.Planning & Organizing: Sets clear and realistic goals (Target vs. Achievement) and objectives.Decision Making: Makes timely and appropriate choices based on accurate analysis and experience.Use sound judgment even in conditions of uncertainty.Anticipate impact of decisions and plans how to manage risk.Developing People: Facilitates the development of others through personal involvement in coaching & mentoring subordinates.Creates an environment that fosters learning, growth and development to improve the organization’s capability & achieve the set goals.Encourages effective cooperation among team members and between teams. Inspires team spirit and the commitment to achieve high standards of performance.Communication: Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.

·         Graduate with Degree / Diploma in Sales & Marketing will be an added advantage.

·         FMCG Exp of 8 – 10 years.

·         Experience in African market will be an added advantage.

·         Experience managing relationship with distributors

·         Lead a sales force of at least 10 – 15 people.

·         Developing People: Facilitates the developmental of others through personal involvement in coaching & mentoring subordinates.

·         Willing to travel up to 70%.

·         Proven ability to set, monitor and manager target & deadline.

·         Good Communicator (Oral & Written both) and should be able to represent organization

·         Must have good working knowledge of MS Project.

Administrative Executive at Global Profilers

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for an Administrative Executive for our client who is an Information Technology Services Company.

Job summary

The individual will provide office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.

Responsibilities

Maintain workflow by studying methods; implementing cost reductions; and developing reporting procedures.Create and revise systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.Develop administrative staff by providing information, educational opportunities, and experiential growth opportunities.Resolve administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.Provide information by answering questions and requests.Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.Complete operational requirements by scheduling and assigning administrative projects; expediting work results.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Contributes to team effort by accomplishing related results as needed.

·         Minimum of B.Sc. Degree  

·         3-5 years relevant work experience in the same role

·         Previous Customer Service experience

·         Excellent Communications skills

Information Technology/Information Verifier at Global Profilers

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Information Technologist/Information Verifier for our client who is a Microfinance Bank

·         Responsible for the installation, maintenance and smooth running of computer hardware, software and networks, ensuring users get maximum benefits from them

·         Manage company’s mainframes, servers, information technology and computer systems

·         Troubleshoot hardware, software and network operating systems

·         Provide orientation to new users of existing technology

·         Train staff about potential uses of existing technology

·         Provide individual training and support on request

·         Maintain current and accurate inventory of technology hardware, software and

maintain log and/or list of required repairs and maintenance

·         Make recommendations about purchase of technology resources

·         Provide network access to all requiring staff

·         Install, monitor and maintain Foolproof and passwords

·         Installing and configuring computer hardware operating systems and applications

·         Advise staff of security breach and/or change in password or security status

Expectation/Qualities

·         Computer/IT Degree required

·         Good knowledge of Hardware and Software experience required

·         Individual and Company performance Bonuses included

Key Skills and Attributes:

·         Proficiency in Computer hardware, software, systems, programs, and network administration/installation

·         Analytical and problem-solving skills

·         Stress and Time management skills

·         Problem-solving and Troubleshooting skills

·         Ability to multi-task

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Exciting Career Opportunities at Global Profilers - 10 Openings

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Latest Job Vacancies at Global Profilers in Nigeria October 2014

Latest Job Vacancies at Global Profilers in Nigeria October 2014

 Global Profilers provide a wide range of recruitment and selection services to companies in Africa. We recruit across wide range of sectors and professions in entire African region. Finding it takes specialized market knowledge combined with a genuine understanding of individual cultures & local requirements.

Our team of experienced local and international recruitment professionals has deep understanding of different african markets and providing quality placements in multiple industries. We have a dedicated and growing team of skilled personnel to acquire talent for Locals but also, Expatriates & Repatriates.

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking various personnel to fill vacancies in our client companies;

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Call Centre Manager at Global Profilers

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Call Centre Manager for our client which is an Online Travel Agency

Job Summary

The Call Centre Manager (CCM) will be responsible for the daily running and management of the call centre through the effective use of resources. The individual will be responsible for meeting, setting customer service targets as well as planning areas of improvement or development. The Call Centre Manager will ensure that calls are answered by staff within agreed time scales and in an appropriate manner.

The Call Centre Manager will coordinate and motivate call centre staff and may also manage staff recruitment. This person will liaises with other departments such as HR and IT.

Responsibilities

·         Setting and meeting performance targets for speed, efficiency, sales and quality;

·         Managing the daily running of the call centre;

·         Liaising with supervisors, team leaders, and ticketers to gather information and resolve issues;

·         Maintaining up-to-date knowledge of industry developments and involvement in networks;

·         Monitoring random calls to improve quality, minimise errors and track operative performance;

·         Coordinating staff recruitment for Call Centre and liaising with HR Unit on staff planning

·         Reviewing the performance of staff, identifying training needs and planning training sessions;

·         Recording statistics, user rates and the performance levels of the centre and preparing reports;

·         Handling the most complex customer complaints or enquiries;

·         Organising staffing, including shift patterns and the number of staff required to meet demand;

·         Coaching, motivating and retaining staff and coordinating bonus, reward and incentive schemes;

·         Forecasting and analysing data against budget figures on a weekly and/or monthly basis;

·         Improving performance by raising efficiency and sourcing new equipment to enable this, e.g. new dialling products.

·         First degree in any Social Sciences or Business Management course

·         Minimum 3 - 4 relevant post NYSC working experience and must be able to work without supervision

·         Ability to use the Amadeus GDS is an added advantage

·         Prior experience in the TELCO industry (MTN, GLO or Etisalat) is a must have

Expectations/Skills

·         financial planning and budget management

·         people management

·         strong communication – verbal, presentational and written

·         business analysis

·         business management

·         relationship management

·         organisational skills

·         leadership and motivational skills

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Ongoing Recruitments at Global Profilers

Global Profilers is a Recruitment and HR firm that specializes in Recruitment in Africa; We are currently looking for a Project Coordinator for our Client who is an Online Travle Agency

. Generate a realistic Project plan for each travel center 

. Create implementation budget for each travel center 

. Ensure project implementation timeline is strictly followed 

. Generate status report every week for ongoing projects 

. Follow-up with Finance on the finance of projects based on approved budget 

. Obtain quotation from vendors, prepares material request and ensure approval 

. Ensure travel centers facilities are functional / operational 

. Keep a summary sheet for vendors on project by project basis 

. Ensure implementation standards are maintained 

. Prompt escalation of project issues to line manager 

. Resource planning and utilization for all travel centers 

. Manage the logistics of all travel centers 

. Provide facilities support (repairs, stationary materials, etc) 

. Documentation of support activities to each travel center 

. Ensure prompt response for facilities resource 

. Develop and maintains a detailed project schedule which includes administrative tasks 

and all sites involved in the project. 

. Coordinate meetings, including travel arrangements and expense reports. 

. Maintain Project Managers calendars. 

. Responsible to track project changes and produce updated site based schedule as 

agreed with engineering and project management.

. 3 – 5 yrs experience “hands-on” in project management 

. Managed at least N15m project independently 

. Proficient in Microsoft Excel 

. Proficiency in communication 

. HND / BSC 

. PMP Certification (Optional) 

. ITIL Certification (Optional)

APPLY HERE

Global Profilers is a Recruitment and HR Services firm that specializes in Recruitment in Africa; We are currently looking for a Facilities Construction Project Manager.

Business Unit: Global Facilities

Department: Base Operations

Reports to: Director Global Services

Contract duration: 6 months contract with possibility of extension

Primary Accountability

The individual will ensures that all required facilities will be constructed within budget and on time in Nigeria to support flying from various bases as designated. Implement complex construction projects. Lead, assign, and monitor work for a team or teams of outsourced construction companies, project management, engineers, architects etc.

Responsibilities

·         Evaluate solution deployment options while considering cost, time, KPI’s and CHC operational requirements

·         Ensure compliance with established processes and procedures

·         Utilize project management processes and methodologies best practices; mentor Project

            Management as appropriate

·         Ensure projects are delivered safely, on time, within budget, and within scope to meet high quality expectation

·         Develop accurate and detailed estimation and manage project financials in a timely manner as applicable.

·         Assemble, maintain, and motivate a high-performance team

·         Enforce the use of quality methodologies and tools throughout project lifecycle, escalating functional, quality and timeline issues appropriately

·         Minimize the level and scope of change required in all aspects of projects

·         Create an open forum for communication and idea exchange with key stakeholders.

·         Communicate status effectively to all stakeholders using documented standards

·         Direct Construction Management in the successful implementation of construction phasing as applicable

·         Look for synergies and opportunities to leverage across multiple projects

·         Actively seeks cost saving opportunities throughout the life cycle of a project

·         Must be able to juggle multiple priorities and handle work requests with a sense of urgency and be accountable for business function results.

·         Other duties as assigned

Scope

·         Budget Responsibility: Project budgets

Key interface relationships (internal and external):

·         Project Stakeholders

·         Project Managers

·         Team Leaders

·         Indirect Sourcing

Number of employees managed: None

Number of employees indirectly managed: None

Number of third party employees (contractors/outsourced) managed: Varies by project

The role is global/regional/ local: Regional

Breadth of functions under management: Design, construction and delivery of facility projects

Travel: International and domestic travel may be required

Role Requirements

(Critical experience, knowledge, qualifications, skills, and competencies needed to

perform this role - over and above standard AA leadership and personal success factors). Mark each with

E=essential, P=preferred.

· E - Strong analytical skills

· E - Excellent financial skills

· E- Excellent written and oral communication skills

· E- Ability to prioritize and balance simultaneous work projects

· E- Bachelor’s Degree

· E- 10+ years relevant professional work experience

· E- 3+ years of experience in managing teams or projects

· E- Advanced technical and business knowledge in multiple design and construction 

        disciplines/technologies/processes

· P – Prior experience with aviation facility projects

APPLY HERE

Device Engineer at Global Profilers

Global Profilers is a Recruitment and HR Services firm that provides recruitment services in Africa; We are currently looking for a Device Manager for our client who is a Digital Solutions and Distribution Company

·         Manage, monitor, and conduct performance tuning

·         Troubleshooting event log errors, network errors and bottlenecks, and any hardware problems

·         Provide 3rd level technical support within IT

·         Review and take ownership of proactive application alerts and resolve the application issue or escalate to the appropriate teams

·         Consult with Development Teams and vendors on possible software and hardware defects identified via reported problems

·         Participate in the organizations related processes and projects requiring IT support

·         Develop tools or scripts within scope of expertise

·         Train other support engineers and IT Support team on the new and existing features

·         Create knowledgebase solutions and audit submitted documents for technical accuracy

·         Participate in weekly meetings covering the top issues facing the support staff with appropriate support teams.

·         Identify new features which could; enhance product serviceability, improve support efficiency and productivity, and/or improve store

          uptime

·         May perform other duties as assigned

·         BSc degree in Computer Engineering or other related disciplines

·         Minimum of 5 years of related work experience in IT.

·         Experience developing/supporting retail Point of Sale systems including hardware, peripherals and peripheral drivers

·         Experience with Windows performance monitoring and event queue message diagnosis.

·         Experience with OPOS drivers

·         Field support technical services experience is an added advantage

 Key Skills and Attributes

·         Strong organization and interpersonal skills.

·         Ability to deal with and balance multiple priorities.

·         Ability to deal with ambiguity and rapid change.

·         Demonstrated interaction skills across a wide spectrum of technical contacts and teams.

·         Must also have excellent written and oral communication skills.

Logistics Manager at Global Profilers

Global Profilers is a Recruitment and HR Services firm that provides HR Services in Africa; We are currently looking for a Logistics Manager for our client who is a Digital Solutions and Distribution Company

Responsibilities

·         The Logistics Manager will be required to handle technical details relating to possibly international transportation, such as customs

           regulations and any necessary documentation.

·         Efficiently evaluate the costs, services and inventory within any budget or distribution strategy.

·         The Logistics Manager must have knowledge of national and international legislation and policies of running the business.

·         Accurate documentation and communication of any changes to operating procedures, prioritisation and other problems

.         Coordinate and control associated information system

.         Analyse data to monitor performance and plan improvements and demand

.         Allocate and manage staff resources according to changing needs

.         Develop business by gaining new contracts, analysing logistical problems and producing new solutions.

Expectation/Qualities

·         Relevant first degree

·         Effective communication skills and the ability to handle multiple tasks all with an attention to fine detail.

·         Good negotiation skills

·         Must be numeric and be able to demonstrate an understanding of basic accountancy.

·         Must be able to use the Microsoft Office Suite.

Finance Manager at Global Profilers

Global Profilers is a Recruitment and HR Services firm that provides HR Services in Africa; We are currently looking for a Finance Manager for our client who is a Digital Solutions and Distribution Company

Reports to: Finance Director

Job Summary:

The individual will be responsible for financial records and the financial systems of the company as well as manage the company’s day to day financial activities.

Job Responsibilities

·         Develop, implement and modify financial policies, practices and ERP system; as well as financial reporting standards in accordance

          with accounting standards and company policies/requirements.

·         Responsible for the day to day management of the debtors, creditors, cashbook.

·         Cash and Working capital management, including liaising with local bankers and group Treasury.

·         Review and approval of month-end, quarter-end and year-end close including trial balance, reconciliations and internal reporting

           requirements.

·         Responsible for the preparation of the yearend financial statements.

·         Responsible for the preparation and management of annual external audit and quarterly internal audit processes

·         Identify risks that could have financial implications for the company and provide business advice at all levels of the company.

·         Provide guidance to finance team and employees on accounting treatment of transactions applying good corporate and ethical values.

·         Ensure compliance with local tax and other statutory requirements.

·         Manage and develop all subordinates for increased performance and competence.

·         Manage and execute ad hoc projects as required to meet the business objectives of the company

Expecgtations/Qualities

·         Minimum of a Bachelor’s degree, with preference given to ICAN/ACCA or equivalent qualifications.

·         Minimum of 4 years private sector financial management experience.

·         Pharmaceutical industry experience, whilst not a prerequisite will be an advantage

Competencies/Skills

Technical Skills

·         Strong technical skills with respect to International Financial Reporting Standards/USGAAP and local legislation such as Companies

           act, Income Tax act, VAT act

·         Sound IT & operating systems knowledge

·         Good background on basic data management

·         International financial reporting

·         Strong financial management, reporting and technical skills

Behavioural Skills and Attributes

.         Ability to apply skills across a broad spectrum of financial disciplines and to deal with both internal queries and external parties at all

          levels of seniority

.        Leadership skills and ability to apply sound judgment, corporate governance and ethical values

.        Good communicator (verbal/non-verbal) with strong presentation and negotiations skills

.        Effective decision maker

.        A high level of attention to detail with focus on quality is required in this position as the incumbent will have to generate accurate

         financial reports for management use.

.        The individual will also require accurate data management skills to ensure that all the financial information given to internal customers is

         authentic, accurate and complete.

.        The environment is team-based and would therefore require a team player who is highly influential and is able to drive the team to strive

         for results.

.        Strong people management skills

·        Planning and organising is critical in this role in order to sustain a focus on performance and delivery of key objectives.

Global Profilers Recruiting Graduate and Experienced Positions - Multinationals

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Production Manager for our client who is a Multinational FMCG Organization

Job Purpose

The individual will coordinate and manage units and operations within the shift to achieve efficient manufacturing and deliver customer driven operational performance targets, within the defined budget.

Department Strategic Objectives

· To meet plan achievement of products for the financial year

· To achieve and sustain world-class quality products

· To achieve and sustain world-class factory standards

· To improve constantly factory systems, processes and people

Key Accountabilities

· Integrates production operation or processes horizontally, or related processes over multiple shifts.

· Establishes short-term activities directed toward production continuity and balance: shift schedules, ensuring requisition of materials, machine loading, and equipment maintenance.

· Selects, organizes, trains, and motivates production labour force to ensure consistent attainment of production schedules at optimum productivity and cost levels.

· Responsible for ensuring that the required safety, quality and environmental standards are implemented, maintained and improved in Business Unit.

· Audit against agreed site standards and instigate corrective actions to deliver identified improvements.

· Ensure that material usages and yields are as per specified standards.

· Ensure that all production methods are followed and are meeting the standard

· Ensure that Operations Management Processes (OMP) is executed effectively in Business Unit.

· Develop Plant Standard Operating Procedures (SOP) through Technical Managers

· Ensure compliance to all Business Unit SOP’s and SOC’s (Standard Operating Conditions).

Performance to Plan

Key Activities:

· Lead the team to ensure the achievement of weekly, monthly and annual production targets through the effective deployment of resources, forward planning and continuous improvement

· Create & execute plans to deliver Master Schedule expectations on a shift by shift basis

· Monitors area and shift performance through Short Interval Control and adherence to agreed standards

· Drives the escalation process to ensure a minimised effect of performance variances

· Facilitates and coordinates opportunities for planned maintenance tasks.

· Monitors Material Usage Analysis

· Designs and Implements yield improvement plans.

· Ensures that the production and product adhere to the specified Quality Standards.

· Deputize and cover for other Leaders.

Continuous Improvement

Key Activities:

· Understand, and drive the adoption of Lean Manufacturing techniques across the Business Unit including:

-Information Centre Coaching

-Root Cause Analysis

-5S

-SMED

-Asset Care

· Ensure effective problem solving through agreed Lean Manufacturing techniques and generate Containments and Countermeasures

Communication and Employee Relation

Key Activities:

· Focal point of communication on Shift for respective stream: ensure effective communication of company information to all employees in Business Unit team

· Ensure effective communication between shifts and all functional areas of the day based organization to drive consistency and best practice across shifts

· Effectively communicate the performance of the plant in a timely manner against the key targets identified on the Shift Leaders Information Centre

· Manage Employee Relations associated with production and craft unionized personnel within Business Unit to ensure a harmonious working environment across shift

· First point contact for on shift employees representatives, manage local issues and coordinate escalation and communication for any issues with possible wider consequence

· Work as part of the Local Incident Management Team in the event of a crisis or major accident within the Plant (Refer to Local Incident Management manual at the Plant)

Managing and Developing People

Key Activities:

· Responsible for managing the performance (including discipline, grievance and attendance) of the business team

· Manage training and development of people in unit to ensure required skills are available

· Document all training plans & outcomes using company best practice processes

· Engage & coach reports to ensure technical understanding in areas of responsibility and utilization of Lean Manufacturing techniques

· Mentor Global Shift Manager where appropriate

· B.Sc. / M.Eng. Chemical Engineering

· Membership of professional Body

· Sound Software Knowledge and expertise

Key Skills/Competencies

· Minimum of 5 years work experience in a similar position

· Ability to withstand stress and pressure

· Good eye for infrastructural, design and engineering details

APPLY HERE

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a City Manager for our client who is a Transportation Management Company

Responsibilities

· Work with company’s launch team to launch projects in Lagos

· Initiate creative local marketing strategies and user growth campaigns

· BTL and ATL advertising strategy implementation

· Manage deployment and quality of supply chain

· Represent company at local events and with local PR and Media

· Effectively manage local regulatory concerns and community issues

· Communicate product/process needs to HQ · Collaborate with Product Development, Engineering, Mobile Application Development and Sales Implementation teams to deliver on new product functionality and features · Provide counsel as other City Managers are onboarded to help them scale in the other cities through developing and sharing best practices and lessons learned

· Drive the practice of project management through every facet of the business operations – on time deliverables, within budget and with optimal quality

· Become immersed in the analytics and reporting to help drive key decisions to increase revenues and adoption of the app

· Continue to grow REVENUES and RIDERSHIP!!!

· At least 5 years of solid work experience in management consulting, investment banking, sales, marketing or operations management experience

· Previous work or experience with a new company or startup is a nice to have

· A “can do”, energetic, personality

Skill and Competencies Required

· Excellent verbal, written and presentations skills 

· An extremely high level of integrity, customer service and customer management skills

· Stellar networking skills and the ability to foster the right partner alignments

· Relevant experience in consumer service marketing is helpful. Knowledge of Internet solutions and digital media

· An attitude that sees challenges, not problems and is already thinking of how to circumvent or solve for the challenge.

· Data-driven decision mentality and sound business judgment through strong analytical thinking

· Drive Creative solutions and have a mindset of being a “solutions provider”

· Key knowledge of the Nigerian environment and landscape – what it takes to launch and grow businesses in Nigeria

· Ability to conduct competitive analysis with recommendations to the Country General Manager on what company needs to do to combat competition

· Entrepreneurial with a desire to buck traditional roles and / or processes

APPLY HERE

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Production Manager for our client who is a Multinational FMCG Organization

Job Department: Manufacturing

Reports to: Head of Manufacturing

Responsible for: Production Cell Leaders (3), Production Team (3)

Job Purpose

The individual will coordinate and manage units and operations within the shift to achieve efficient manufacturing and deliver customer driven operational performance targets, within the defined budget.

Department Strategic Objectives

· To meet plan achievement of products for the financial year

· To achieve and sustain world-class quality products

· To achieve and sustain world-class factory standards

· To improve constantly factory systems, processes and people

Key Accountabilities

· Integrates production operation or processes horizontally, or related processes over multiple shifts.

· Establishes short-term activities directed toward production continuity and balance: shift schedules, ensuring requisition of materials, machine loading, and equipment maintenance.

· Selects, organizes, trains, and motivates production labour force to ensure consistent attainment of production schedules at optimum productivity and cost levels.

· Responsible for ensuring that the required safety, quality and environmental standards are implemented, maintained and improved in Business Unit.

· Audit against agreed site standards and instigate corrective actions to deliver identified improvements.

· Ensure that material usages and yields are as per specified standards.

· Ensure that all production methods are followed and are meeting the standard

· Ensure that Operations Management Processes (OMP) is executed effectively in Business Unit.

· Develop Plant Standard Operating Procedures (SOP) through Technical Managers

· Ensure compliance to all Business Unit SOP’s and SOC’s (Standard Operating Conditions).

Key Activities:

· Lead the team to ensure the achievement of weekly, monthly and annual production targets through the effective deployment of resources, forward planning and continuous improvement

· Create & execute plans to deliver Master Schedule expectations on a shift by shift basis

· Monitors area and shift performance through Short Interval Control and adherence to agreed standards

· Drives the escalation process to ensure a minimised effect of performance variances

· Facilitates and coordinates opportunities for planned maintenance tasks.

· Monitors Material Usage Analysis

· Designs and Implements yield improvement plans.

· Ensures that the production and product adhere to the specified Quality Standards.

· Deputize and cover for other Leaders.

Continuous Improvement

Key Activities:

· Understand, and drive the adoption of Lean Manufacturing techniques across the Business Unit including:

-Information Centre Coaching

-Root Cause Analysis

-5S

-SMED

-Asset Care

· Ensure effective problem solving through agreed Lean Manufacturing techniques and generate Containments and Countermeasures

Communication and Employee Relation

Key Activities:

· Focal point of communication on Shift for respective stream: ensure effective communication of company information to all employees in Business Unit team

· Ensure effective communication between shifts and all functional areas of the day based organization to drive consistency and best practice across shifts

· Effectively communicate the performance of the plant in a timely manner against the key targets identified on the Shift Leaders Information Centre

· Manage Employee Relations associated with production and craft unionized personnel within Business Unit to ensure a harmonious working environment across shift

· First point contact for on shift employees representatives, manage local issues and coordinate escalation and communication for any issues with possible wider consequence

· Work as part of the Local Incident Management Team in the event of a crisis or major accident within the Plant (Refer to Local Incident Management manual at the Plant)

Managing and Developing People

Key Activities:

· Responsible for managing the performance (including discipline, grievance and attendance) of the business team

· Manage training and development of people in unit to ensure required skills are available

· Document all training plans & outcomes using company best practice processes

· Engage & coach reports to ensure technical understanding in areas of responsibility and utilization of Lean Manufacturing techniques

· Mentor Global Shift Manager where appropriate

Expectation/Qualities

· B.Sc. / M.Eng. Chemical Engineering

· Membership of professional Body

· Sound Software Knowledge and expertise

Key Skills/Competencies

· Minimum of 5 years work experience in a similar position

· Ability to withstand stress and pressure

· Good eye for infrastructural, design and engineering details

APPLY HERE

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Client Service Director for our client who is an Experiential Marketing Agency

Job Accountabilities:

* To lead and manage the client servicing team: regular fortnightly reporting, resource planning (to assign appropriate team members to projects, to resolve issues), appraisals and personal development of the client servicing team (setting and reviewing targets, contributing to remuneration conversations), recruitment of new team members.

* To lead the process to write and execute client development plans for Key Client Relationships (to deliver revenue targets by client)

* To develop best practice in client servicing and to run regular sessions with the client servicing team to share knowledge and experience

* To personally lead one or two Key Client Relationships.

* To seek and develop client development opportunities.

* To help identify and convert new business opportunities

* Your strategic ability and insight of your clients must be second to none. At the end of the day your client is your business and you must know everything about them inside and out to enable you to solve the issue at hand and increase your client’s revenue.

Responsibilities:

Oversee and lead the Client Services team as they manage and grow existing client accounts by devising client strategy, developing client relationships and delivering client objectives;

* Create and develop commercial opportunities with existing clients maximizing account and revenue growth;

* Build a pipeline of future work and ensure that the company’s existing client revenue target is achieved;

* Provide input into the strategic direction and associated tactics of client accounts based on a strong understanding of their marketing and business objectives;

* Obtain client feedback and drive increases in client satisfaction and engagement;

* Negotiate beneficial and competitive rate cards and contracts with client procurement teams;

* Manage tracking and reporting of performance to ensure team accountability and quality of service;

Leadership:

* Drive client service excellence and a culture of delighting clients

* Ensure that your teams are continually developing their strategy and marketing expertise;

* Create a great place for people to work that is the desired place to work for all the best account people in the industry;

* To attract, develop and retain talent building a track record of developing leaders;

* Responsible for the guidance and development of your team;

* Ability to inspire your team and spot potential.

Corporate:

* Provide active input into the development of our corporate strategy based on an understanding of experiential marketing and client service management;

* To promote the company’s purpose and vision and ownership of its values and strategic objectives;

* Contribute to the development of a culture that enjoys the challenge of meeting stretching financial and performance targets;

* Responsible for self-development and to participate in the company performance development process;

* To carry out all duties in accordance with company policies and standards

Professional Requirements

Qualification

* Bachelors or Master’s degree in Marketing, Business Administration or a social science degree or any relevant field of study

Minimum Experience

* 6 years or more significant experience in a senior management or executive level position

* Strong leadership experience managing a team of 20+ people; hands-on management & coaching

* Track record of developing services and/or account management leadership.

A strong 360 degree marketing practitioner with a focus on results, continuous improvement and innovation

* Great campaign and sector knowledge from experiential to digital, financial services to FMCG (obviously dependent on the agency)

* An impressive track record in managing senior clients at blue chip businesses

* A proven track record in growing accounts, winning new business/pitches

* A credible client background with solid strategy and marketing and credentials

* Knowledge of e-commerce, web technology and online marketing concepts, industry trends, etc.

* Good insight into Brand Development

* Agency experience; has played a senior agency role

* Managed clients

* Ability to put campaigns together working collaboratively with Creative, Strategy and Operations

Skills/ Competence Requirements:

* Exemplary client service skills with the ability to maintain and extend client relationships

* Excellent time management, numeracy skills and attention to details

* Well-developed inter-personal skills and experience in interacting with senior stakeholders

* Fluent, clear and articulate in verbal communication with the ability to convey interest and enthusiasm when presenting

* Assertive and able to take charge of a situation when appropriate with the ability to lead, motivate and influence others

* Proven leadership experience managing teams and coaching and mentoring individuals

* Expertise in rate card and contract negotiation procedures

* Knowledge of e-commerce, web technology and online marketing concepts

Generic Skills:

* Ability to work well under pressure

* Very good interpersonal skills

* Excellent verbal and written communication skills

* Result-oriented

* Team Player

* Analytical / Problem solving skills

* Excellent verbal and written communication skills

* Service orientation

Supervisory Skills:

* Excellent Leadership/influencing

* Organization and coordination skills

* Coaching and people management

* Team building / conflict management

* Strong organizational skills

Key Performance Indicators

* 100% accuracy and promptness of support

* Minimum score of 20 on the monthly Client Services score card

* Controls, systems and procedures established and adhered to

* Mutually agreed upon deadlines for reports to be met 100% of the time

* Driving profitability margins of at least 30% on projects

* 72 hour turnaround time on briefs and submissions

* Mid-Month forecast submissions to Finance by 11th day of each month

* Averaging 1 – 2 New business pitches each quarter

APPLY HERE

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Brand Manager for our client who is a Multinational FMCG Organization.

Job Purpose

As a Brand Manager you will be concerned with creating a lasting impression among consumers and improving product sales and market share.

Responsibilities

* Monitors market trends and oversees advertising and marketing activities to ensure the right message is delivered for the product or service.

* Works closely with many teams, including product developers, researchers, marketing personnel and creative agencies to make sure the company brand values and image are followed.

* Researching consumer markets, monitoring market trends and identifying potential areas in which to invest, based upon consumer needs and spending habits.

* Looking at the pricing of products and analyzing the potential profitability

* Generating names for new and existing products and services, coming up with ideas for new packaging designs, including shape, size, colours, fonts and imagery.

* Overseeing the production of TV adverts, newspaper and magazine advertisements, direct mail packs, email campaigns, websites, exhibition stands, road shows and liaising with art designers, copywriters, media buyers and printers

* Checking marketing copy

* Supervising the sign off of marketing literature and campaigns, liaising with legal and compliance personnel, ensuring the designs and messages meet the company brand and regulatory guidelines

* Monitoring product distribution and consumer reactions through focus groups and market research

* Coordinating the launch programme to external customers as well as employees

* BSc degree in Business related discipline or marketing from a reputable university

* Minimum of 5 years experience in product development or marketing.

*Good knowledge of Microsoft programs and packages.

* Good analytical skills

* Good listener, able to respond to results and consumer research

* Excellent communicator, both verbally and in writing

* Enthusiastic about the product area.

* Instinctive feeling about future product concepts

* Ability to work well with a wide range of people from different parts of the business

* Good team leader and able to inspire others

* Ability to manage different projects at the same time

* Be energetic and passionate about the product specialty

* Be organized and methodical

* Be able to work well under pressure

* Good presentation skills

APPLY HERE

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Packaging Technician for our client which is an FMCG organization.

Job Purpose:

To ensure optimum plant availability by being a part of the engineering team and to assist with day-to-day maintenance and trouble-shooting requirements.

Job Grade: CL

Reporting to: Maintenance Coordinator

* Minimum academic qualification: National Diploma in electrical engineering.

* Must have a minimum of 2 years hands-on experience as a technician preferably in FMCG dry product processing and packaging environment.

The incumbent must be experienced in/and have following attributes:

* Sound knowledge of Siemens S7 PLC – Trouble shooting to component level

* Siemens and Danfoss variable speed drives – installation, trouble shooting and commissioning.

* Maintenance and trouble shooting on complex automated and sequential packaging machinery in FMCG environment.

* Good knowledge of food safety and GMP standards.

* Must be computer literate.

* Be able to work shifts and overtime when required.

* Team player with ability to work independently or with minimum supervision.

* Innovative and initiative/self-starter.

APPLY HERE

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Front Sales Personnel for our client who is a FMCG Organization.

* To manage client accounts on a day to day basis to achieve revenue growth.

* Build and maintain the best possible relationship with existing and prospective customers.

* Establish and maintain existing and potential customer relationships

* Present and sell company products and services to existing and potential customers

* Identify sales prospects and contact these and other accounts as assigned

* Keeping in contact with existing customers in person and by phone

* Making appointments with and meeting new customers

* Agreeing sales, prices, contracts and payments

* Meeting sales targets

* Promoting new products and any special deals

* Advising customers about delivery schedules and after-sales service

* Recording orders and sending details to the sales office

* Giving feedback on sales trends § Build relationship with new retailers as well as distributors. § Have to be flexible with targets as well as in timings.

* First degree in any discipline

* 1 - 3 years working experience preferably in sales of an FMCG product.

* Should have experience in retail and distributor handling.

APPLY HERE

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Managing Director for our client who is an Oil and Gas Company.

* Provide leadership for the staff and work with all stakeholders

* The person will oversee the rapid growth of the Company

* The Managing Director will oversee the development and recruitment of the staff to meet the Company's objectives.

* The Managing Director will need to work closely with the project's partners and stakeholders

* The person will ensure all operations are in compliance with all relevant agreements, including the Farm-Out Agreements, Technical Service Agreements and Joint Operating Agreement

* The person will represent the Company in all Operating Committee, Technical Committee and Financial Committee meetings.

 The person will be responsible for ensuring all operations and activities of the Company are in line with the Company's HSSE policies and standards

* The person will need to ensure proper accounting and cost control of all projects

* The person will ensure compliance with all laws and regulations

* Broad responsibility for leadership, training and operational growth

* Bachelors and Masters Degree in Engineering, Economics, Business Administration, other related field.

* Upstream oil and gas experience (20 years or more) in either a commercial or technical capacity

* At least 8 years must have been spent at senior management level.

* Prior experience as an Executive director will be an added advantage

APPLY HERE

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Sales Executive for our Client who is a Multinational FMCG company.

Managing sales distribution

         ·       Meeting the monthly target with wide spread distribution

·       Covering all A class and B class localities

·       Making the required number of sales calls

·       Checking , visiting all display outlets

·       Increasing the standards of display and merchandising

·       Visiting and attending customer complaints

·       Ensuring the service levels of stockist.

·       Ensure collection of Payment from Stockist as per Norms

·       Ensuring Market Hygiene 

Stockist Management

         ·       Ensuring the infrastructure of the stockist - unit, quality of salesmen, delivery boy etc.

·       Physical Stock Checking

·       Reviewing Interim Sales

·       Briefing the stockists on month's activities

         ·       Ensuring stock receipt from transporters            

Administrative

         ·       Preparing statements- monthly/Weekly/daily reports

·       Preparing claims

·       Preparing damages and shortages claims

·       Ledger maintenance

·       Maintain up to date files

         ·       Proper utilisation of company budget

People Management

         ·       Training of SSMs and ISRs

         ·       Briefing ISR and SSM on months activities, set targets and action plans

* Graduate preferably with some Management Qualifications 

* 5-7 years of relevant experience

* Knowledge of sales fundamentals

* Strong IPR and communication skills.

* Ability to resolve conflicts and handle objections.

APPLY HERE

Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently looking for a Marketing Manager for our client who is a Conglomerate.

Key Result Areas

· Top-line & Bottom-line objectives.

· Institution Business Development

· Product Introduction and Market Development.

· Monitoring Market & Competitor Activities.

Responsibilities

· Achieving business target set for the territory and product management.

· Providing Training & Sales aids to all business associates.

· Joint market /customer visits on a regular basis.

· Effective negotiation management in terms of merit selling and emphasizing on differentiators.

· Analyzing new and existing markets, trends.

· Close touch with the existing markets/customers through visits, telecom, customer meets, presentations to key clients, exhibition etc.

· New market specific product development to increase penetration in the institution segment.

· Planning local promotional activities along with the channel partners.

· Standardization of products in Banks and other institutions and government depts.., ministries.

· Regular feedback and daily/weekly reporting to Godrej on market/customer visits and competitors activities.

Expectation/ Qualities

· Graduate in the field of Engineering – B.E.

· Minimum 3 years of experience (sales & Marketing) preferably in Banking Industry and Institutional Sales. Preference would be given to the candidate having knowledge of physical security products.

Special Skills Required

· Key Account Management- The individual should be capable of establishing and further developing relationship with Banks, Exchange houses, Corporate Clients Government Depts. Ministries etc.

· Monitoring market and competitor activities – Should acquire and keep update about competition –activities of competitors, their pricing policies (especially for large tenders), their market strategies and product portfolio.

· The candidate should be capable of understanding customer requirements and suggest proper solutions for the same and should be able to identify customers who would be buying organizations products.

· Good grasping & understanding skills.

· The candidate should have good negotiation skills and able to close the deals in organizations favour.

APPLY HERE